Frequently Asked Questions

Documentation of Square Sync

It helps you to automate your inventory management by syncing your item's quantity across Shopify and Square.

Whenever an order is placed on Shopify and Square, the app automatically syncs the quantity change in both of your accounts.

Inventory syncing is available in all of our plans, Though if you use our "Platinum plan" or higher one then you also get "product syncing" that can sync most of the fields.

If you maintain your inventory in Shopify and want to automate the entire sync process of syncing with Square then you can utilise this feature. Any add/update/delete operation with Shopify products will get reflected in the corresponding Square listings.

  1. Name (Shopify) -> Name (Square)
  2. Description (Shopify) -> Description (Square)
  3. Variants (Shopify) -> Variants (Square)
  4. Primary Image (Shopify) -> Thumb Image (Square)
  5. Product Type (Shopify) -> Category (Square)
  6. Price (Shopify) -> Price (Square)
  7. SKU (Shopify) -> SKU (Square)
  8. Barcode (Shopify) -> Barcode (Square)
  9. Tax (Shopify) -> Tax (Square)

We match products based on SKU only i.e Only SKU with valid text will be used to match.
Note: We solely rely on SKU for matching. Therefore its advisable to review your product's SKU and remove any discrepancy to avoid inventory mismatch.

The app doesn't support this feature as of now.

Shopify doesn't allow square payment integration. Following are the listed payment options which are supported -

Step 1 : Click on the 'Re-Sync' button in the app's settings.
Step 2 : One finished, Click on the 'Align Inventories' button.

Also make sure your products have unique SKUs (The app needs this for matching products), Alternatively you may Contact Us.

You can visit this link to get the detailed list of all our plans -

Yes, all our plans come with a 7 day free trial. If you uninstall the app within this period then you won't be getting charged at all. On top of that, we also offer a 30-day money-back guarantee.

You may simply uninstall the app, Shopify will automatically cancel your subscription.